Frequently Asked Questions

Please read our FAQ before sending us a message.

How could I enjoy free local delivery?

We offer one free local delivery for single purchase of any 6 bottles or $1500+ 

Otherwise $100 delivery charge applies

*Our delivery service is not applicable for outlying island and restricted areas*

How could I pay my order?

We accept the following online payment methods :

  • Visa / Master / AE
  • Apple Pay
  • PayPal
  • PayMe

We accept the following payment methods for self pick up or delivery :

  • Visa / Master / AE / Union Pay
  • Cash
  • PayMe
  • Bank Transfer
How long will my order take?

Your order will be processed once payment is settled and confirmed. Delivery will be arranged accordingly with invoice attached.

You may enjoy next day delivery if payment can be made before 3pm on working weekdays, otherwise it could normally arrive in 2-3 working days.

We deliver from Monday to Saturday, except Sunday and public holidays.

Could I exchange or refund my order?

All sales are non-refundable, but we ensure our products are in good condition.

Is my data protected?

Your personal data will not be disclosed by any means.

Email us at
[email protected]
Msquare Wine Limited
Hilder Centre, 2 Sung Ping Street, Hunghom,
Kowloon, Hong Kong
Tel: 2536 0577

Office Hours: 10am-7pm from Monday to Friday, except public holidays